We had a great tour of Mesa Verse with our guide, ...

We had a great tour of Mesa Verse with our guide, Greg. He is very knowledgeable about the park and the history of the area, which he communicates in a friendly and informative manner. He had water & snacks for us, customized our experience to our preferences and was flexible about stops and breaks as needed. The only reason I did not rate this as a 5 is not because of him; he was a 5 . But there was confusion with the office about booking the tour. I was told we would not be able to see much of the cliff dwellings as there are currently restrictions in place requiring a ranger-guided tour to actually enter the dwellings. The office staff suggested an alternative tour of the Canyon of the Ancients instead, where you can get closer to the dwellings and sites. I spoke with the office several times and was still receiving emails regarding the Mesa Verse tour. When we met Greg the morning of our tour, he informed us that we could do the Mesa Verse tour and he actually recommended it because the museum at Canyon of the Ancients would be closed that day, and half of our tour time would be consumed by driving to and from the site. We were glad to take his advice and very much enjoyed the day. I think there may need to be better training for office staff in how they communicate with customers and the guides.