Jasmine Telfair Review of Waterford Square Apartments
NO stars if I could choose so ! We have been livin...
NO stars if I could choose so ! We have been living here for a little less than a year & the waterbug problem is completely ridiculous! We have called MULTIPLE times within the last 60 days to have the pest control come out and spray. We have spent our own money to pay for products to get rid of bugs, in which we shouldn't have to.
We are VERY clean people in general so there shouldn't be a reason why any bugs should be in our apartment. I completely understand with being on the first floor, there is a chance but not to the point where I wake up EVERY morning finding bugs on the floor. EVERY morning I have to make a circle around my apartment to see if I need to clean up any bugs. Also, I don't feel comfortable walking around throughout the night bare foot or socks because we never know when we need to kill a critter.
The pest control guy noticed that we have open seals on our doors and we have requested to have them fixed on multiple occasions but yet, they still haven't came to fix them!! I can't WAIT to move out of this place & live somewhere where the management cares about their tenants & providing great customer service. I have sent photos of the infestation attached to requests. I have sent emails that weren't responded to.
Before even considering moving, we wanted to transfer to another unit but according to the front office lady, we couldn't move to "like" units, even with the problem we were having. They would have to run our credit again & thats DEFINITELY not going to happen.
I have never in my life felt so INVADED & UNCARED FOR AS A CUSTOMER.
Be sure to never live here if you don't want to have multiple problems back to back. You re better off living in areas that are less expensive, at least you re paying for what you get.
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