Mary Pendergest

Review of Horizon Insurance LP

In this past hour, I have been placed on hold 4 ti...

In this past hour, I have been placed on hold 4 times, am dealing employees of Horizon Blue Cross Blue Shield NJ in the Philippines. These folks don't have the contact name/department I need, specifically the CEO Headquarters in New Jersey. It's extremely difficult to get a hold of many insurance offices in America. They hire out of the country, for cost containment, and customer satisfaction takes a far back seat. I finally found a number after many tries on google. I will call the CEO's office, wonder if they'll do the same and dodge me.