K

Kristi Payne
Review of Foodbar

3 years ago

I'm sure this restaurant would have earned more st...

I'm sure this restaurant would have earned more stars if they'd ever bothered to serve us. I'd called several days early to request a reservation and was told they didn't take them. So we got there at 7:30ish on a Saturday night and, as expected, every table was full, as was the bar. The hostess started to tell us that we had a few parties before us, then corrected herself and said that we were next. She did also say that if two bar seats opened up, the bar offered full service.

There's literally nowhere inside to wait and not be right in the way of servers so we were just standing there awkwardly inside the door. A table cleared and they seated someone from the bar at it. Another table cleared and they seated some more people from the bar. I suppose we were next for whenever one of the (approximately three) tables that seats exactly two people was available?

Anyway, we decided we'd just sit at the bar and eat. It looked like one bartender (female) was in the middle of a nervous breakdown/tantrum and the other one was trying to do literally everything. He acknowledged us right away, then we sat there for quite a while before he came over and gave us water and walked off again without asking what we wanted to drink. He passed us several times without even looking in our direction as he attended to people on either side of us. We allowed another ten minutes to pass before we gave up and left.

I told the hostess that it seemed like they were just too busy to serve us and that she could take us off the list for a table. Instead of offering any apology or solution, she hatefully said, "Well you're going to have to tell me your name!" I resisted the urge to tell her to figure it out for herself.

I understand being busy, but they looked perfectly adequately staffed for the relatively small number of tables in the restaurant and two bartenders should have been PLENTY to provide timely service to the small bar area, as well as fulfill the servers' drink orders. And this place is too pricey to offer anything less than spectacular service.

We went straight over to Fig Tree Cafe and had a fantastic meal at the same price point, with excellent service.

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