Nicholas Thuys

Review of YMCA of Singapore

Average Hotel. Nothing special here, has the usual...

Average Hotel. Nothing special here, has the usual amenities. However I have never felt so unwelcome and unwanted in a hotel. Staff were incredibly hostile towards our group of 6 university students. While using the member/guest lounge we felt that the hotel staff didn't want us there but had no grounds to kick us out. They constantly checked on us, and reminded us of all the things we weren't allowed to do in the lounge, yet we hadn't done anything prohibited in the lounge.

Asking staff for a extension cord so we could charge our laptops seemed to be a huge issue and something that was a pain to accommodate. I usually expect to pay for a hotel and receive access to all the amenities regardless of age, status or appearance. Not once were we rude, rowdy or obnoxious in the lounge space or hotel grounds, yet we were met only with subtle hostility.

Do not recommend to stay here unless you wish to feel unwelcome. Clearly the hotel see's the business people and YMCA members as the priority over paying hotel guests.