Colton Hester

Review of Rachui Automotive

Biggest joke of an automotive shop ive ever seen. ...

Biggest joke of an automotive shop ive ever seen. I'd take your vehicle anywhere else if I was you. I took my truck in when I was up working in the area a few months ago to have new wheel hub replacements put on the front due to mine being old and making a squeaking noise. Upon picking it up I drove back to my work yard which is a mile away. Before even making it back it started squeaking again and rattling. I got out once I got back and looked on the inside of the tire and one of the bolts that holds the hub on wasnt even put in and the other was only halfway screwed in. Somehow from pure luck the tire didnt come off causing a horrid wreck. I tightened the one that was in found a temporary bolt to put in the other hole and drove it right back to the shop. No sorry, no apology, nothing, the lady at the front said take it to him pointing at an employee. They didn't have the other bolt the guy had to go look for one for 20 minutes from vehicles they had in the back until he found one. (Probly someone else's vehicle) Once returning home to my hometown a few weeks ago my truck started to rattle and shake so took it in to the mechanic I usually go to and he said the hubs they put on werent even new hubs. This place is a total joke.