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Eden Aune

3 years ago

I would never recommend this Bridal Salon to anyon...

I would never recommend this Bridal Salon to anyone I know. It has been a horrible experience. I have a $250 dress that needs $165 in alterations. They took no ownership in the unsatisfactory service and support they have provided and lean on their contract which you must sign to receive the dress you have already ordered and paid for. As a person in sales myself, this salon has no regard for their product or customer satisfaction and has a broken sales process. This is the fourth wedding I am in this year alone and have never had issues this extreme. I am one UNHAPPY camper and this experience has taken away from the "bliss" of being involved in a wedding celebrated. To make matters even better I can't report them to the Better Business Bureau because they are not accredited...

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