Michelle Matteson

Review of Greene Ford Company

Took my car in for an oil change and tire rotation...

Took my car in for an oil change and tire rotation. Appointment was set for 12:30. dropped it off at 12:15. They didn't complete the work till 4:30, and I had to pick it up by 5:30. Got to the dealership at 5:10, and noticed they never bothered to rotate the tires. Their response? "I guess we didnt charge you for it. Oh just bring it back tomorrow". No. It took them 4 hours just to change the oil (leaving me without car for half the day), they dont have a shuttle service, and they want me to pay more money to Uber due to their ineptitude?
Not only will I never take my car there again for service because I cant trust them to do the work, but they lost a sale of a new car in the process.