Lynn Jupp

Review of Library Hotel, a member of HK ...

Good size room, a bit noisy with banging doors et...

Good size room, a bit noisy with banging doors etc. Was overall happy until I saw my credit card statement and noticed they had taken almost AU$200 and not refunded it. The reception staff had the room checked prior to departure and confirmed I would not be charged at all. I am waiting for a response & a refund as I have had to pay this amount to avoid overdue fees. Not happy with this at all.