I unfortunately ended up talking with Mr. Livingst...

I unfortunately ended up talking with Mr. Livingston who is too old to care about reviews , regarding valeries attempt to shut my water off even though my bill says that the due date is 25 July 2019.

I very simply asked Mr. Livingston how customers like me are to know of impending shut off by valerie if the bill says due date 25 July 2019?

Mr. Livingston laughed and said for me to get a lawyer and to call my cousins and the media and anyone else I wanted to complain to.

All of this conversation as well as the previous one are recorded in case anyone wants to hear the patronizing, condescending, incompetent, harassing attitude that pervades the Austin water municipality.

We customers deserve better than some good old boy who seems too old to handle his business, let alone the business of a water company very obviously on its last legs, and certainly one who could care less about the illegal harassment of a terminal disabled American vet.

SHAME ON YOU MR. LIVINGSTON, some people still have respect for military, women, and human beings you so obviously lack. Hope you laugh as much at this review as you did to me while trying to convey a very big issue with your employee Valerie and simply trying to get some help. What a stain of repugnant odor your lack of character leaves on us all.