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Steph Ausloos

3 years ago

Somewhat disappointed, not much understanding on t...

Somewhat disappointed, not much understanding on the part of the service (no or few words in French and we don't care if you don't understand English!), Scam on arrival for upgraded rooms we ask for 600 euros more, because according to them the Garden is looooin (5 minutes in slow walking not enough to die either ...)
The food is good but the drink service very slow ... I have eaten many times without having anything other than water!
In the other a la carte restaurants they offer chargeable things like wine without telling you and you figure it out on your room bill .....
In short.
Too bad because the hotel itself is clean and well located but the service leaves something to be desired.

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