I purchased the Love You to the Moon and Back pa...

I purchased the Love You to the Moon and Back package at Hotel Derek for my 31 year wedding anniversary. The romantic night I had planned ended as soon as my husband used the bathroom in the room. There were urine stains all over the toilet! It had not been cleaned from the previous guest, which left me wondering what else had not been cleaned? Did they change the bedding? Then later that night around 10:00 PM someone tries to enter our room with the complimentary cocktail that came with our package. Who delivers a cocktail that late in the evening and why would you try to enter the room after no one answered the knock? I tried ordering breakfast the next morning but no one answered the phone at the front desk or hotel restaurant. Then to seal it all, the valet failed to give us the key fob to the vehicle when we left. We traveled from the hotel to Lakewood Church, got out of the car and discovered that we did not have the keys. I would not recommend this hotel. In the hotel s defense they did take $25 and the taxes off our bill but the room should have been free for the urine stains alone. We took pictures of the toilet and showed to the front desk staff. They didn't seem too bothered.