The hotel was very clean the desk clerks were very...

The hotel was very clean the desk clerks were very nice and professional, however the upmost important thing when staying in a Hotel is not the cleanliness or the hospitality of the employees, it is how your money is being held. Upon arrival we were informed that there would be a $50.00 hold which is acceptable, however we were not told that after paying for the room that we would still be struggling several days later to get a hold off our account for the amount of the room, so not only did we have a $50.00 hold that was put on hold, in additional to paying for the room, on top of that an additional hold was placed on our account for the cost of the room. The $50.00 was released the next business day, however we could not get the hotel to release the hold in the amount of the room off our account, they were not helpful in this process at all, not to mention there was no reason at all there should have ben a hold for the amount of the room placed on our account. This reason alone is why we will never stay at The Wildwood Hotel again, after paying for the room there is no need to have a hold for the amount of the room held onto our account for DAYS and having to struggle to get the hold released when they had already received their money.