D

Douglas Mays

3 years ago

While no one likes dealing with defaulted student ...

While no one likes dealing with defaulted student loans, I found myself in this position. Navient was less than helpful in getting the matter resolved, so my account was transferred to this company for collections.

They worked with Navient/Sallie Mae to get a payment schedule I could live with and an interest rate which was more than agreeable.

I have been paying on the loans for 3 years now, and the balance has finally started to come down.

Lewis from the call center was very professional and friendly, when I spoke with him today.

Rob V. was also quite helpful in getting the arrangement authorized and underway.

Comments:

No comments