Tyler P

Review of RESE Property Management LLC

I guess I should have checked the reviews before I...

I guess I should have checked the reviews before I ever signed up to view one of their properties. I received the dreaded automated email today cancelling a showing I had scheduled just yesterday. It told me to sign up for another time, surprise surprise, there aren't any and when you email them to explain that, you just get an automated response. So for now, based on the things everyone else has said they're getting two stars because this seems to be par for the course for them. Hopefully I'll hear back from them and actually get to see the property, but after reading all this I'm not holding my breath, and maybe it'll be a blessing.

UPDATE: Lowering to 1 star. I attempted to email Cricket Whitlock (is this a real person??) and all I got in return were automated responses, including one telling me I could schedule another viewing (don't ask me why I continued pursuing the property after reading all these bad reviews and having them cancel on me, because Idk) so I tried and of course there were no times available. So I called their office and was told they are no longer showing the property because they have enough interest and the automated system just sends out their emails regardless of whats actually happening. Then she actually told me that if I wanted to apply I'd have to do so without being able to see the property, are you kidding me?

So they cancelled a viewing they had set up with us just because they didn't want to show anymore, very unprofessional, if you already have viewings you should honor them, not just bail. Then instead of actually speaking with potential customers about what's actually going on they let their automated system send out incorrect information, even more unprofessional. No wonder so many people hate this company, I certainly will not attempt to rent from it again, I feel for the people currently stuck dealing with them and I'm glad I'm being spared that experience. Frankly I don't understand how the people that own these properties can trust this company to manage them based on my experience with them and the reviews I've read on here.