Victoria Perea

Review of Lovelace Medical Center

By far the worst experience ever once my father wa...

By far the worst experience ever once my father was admitted on to the 8th floor after having knee surgery, (nurses, techs) are space cases you ask for help such as when my dad needed a walker to get to the rest room it took a very long time and still at that nobody assisted with his request finally he just peed in a cup I stepped outside and everyone was standing around, or on personal cellphones or just simply not doing their JOB!!! One in particular her name was Kristen (pregnant woman) made promises she couldn't keep (made us think she was prejudice because my family has brown skin) left us to take matters in our own hands asked for belonging bags, gauze for the blood that was dripping out of my dads knee, or even a walker or when the table where the patients eat their food off broke. I will not stop here, I will take this to corporate or do what I have to do so the next doesn't have to witness as such!!! This needs to be a place where patients can feel welcome and secure of their stay and not served with horrible customer service and left to do it on your own. SHAME on you Lovelace-Downtown.