Sabrina Smith

Review of Volkswagen of Springfield

I purchased a 2007 Nissan murano as a gift for my ...

I purchased a 2007 Nissan murano as a gift for my dad. Ray was my sales representative and he was great make sure you ask for him! Even though there was a lot that had to be done with my car that I bought Ray hung in there with me thru the entire process he even came in on his day off when my vehicle was finally ready for pick-up. My only issue was the service dept was not forth coming with info and did not do everything Ray asked on time which was no fault of Ray's but Ray did his best to keep me updated. Due to my troubles with the service dept Chris made all well with me and promised to get a spare key for my vehicle since my car didn't come with one. I would recommend them to anyone great customer service.