Todd Little

Review of Pheasant Run Resort & Spa

Somewhat run down resort with a number of kitchy l...

Somewhat run down resort with a number of kitchy little shops. Although I've been there several times for conferences, my wife and I made the mistake of staying there on our wedding night. We'd driven down from the North side and arrived around midnight. We'd already prepaid for two nights, but when we got there, they said they didn't have any rooms. WTH??? After making us wait in the lobby for 45 minutes, they finally decided they had a room on the penthouse floor. We thought great, a nice upgrade. When we got to the room, the person escorting opened the door and then proceeded to remove a garment bag hanging by the door explaining that they thought the previous guest had checked out, but we should double lock our door. WTH? Walk into the room, see a TV, sofa, bathroom, and yup, no bed. Only a sofa bed. I think their only compensation was a bottle of cheap champagne. Never staying there again unless I have to.