This resort doesnt deserve just a 5 star rating......

This resort doesnt deserve just a 5 star rating... I would hit 5 stars over and over and over again until my thumb fell off. This is going to be a long review but if you want to know what Las Palmeras is like then you need to read it because the staff here renewed my faith in humanity.

My wife and two year son came down a few days before me to meet my mother in law for a week long vacation. The night before I was supposed to come down, my son got his fingers stuck in the glass shower in the slit between the shower and the wall. The door could not be opened without cutting my sons fingers off. My mother in law ran into the hallway and screamed for help and there happened to be a member of the housekeeping crew that heard her. He called for more help and Angel, Pete, Miguel, Juan, and one more man we haven't found out his name yet (management figure it out) came and for almost 15 minutes worked to get his fingers unstuck. My sons fingers turned black and he was behind the glass with no one being able to get to him before they got his hand out. Paramedics came and my son was rushed to the hospital. I arrived about an hour later. Thankfully, no bones were broken and no permanent damage happened. His fingers are a little swollen but hes going to be ok. That's not where it stops though.

This morning the front office dropped off a card, candy, and balloons for my son. Angel, who honestly was my families angel, came by and brought my son a gift and one of the most heartwarming cards I've ever seen and talked with us for about 15 minutes. He said he took the experience home with him and he had to do something for us and had to come by to check on him. Like I said, the entire staff here has renewed my faith in humanity and we could use more people like them in our world. The accomadations are out of this world and the staff went above and beyond to more than likely save my sons fingers. We will be forever grateful for Las Palmeras and its quick acting staff.

Thank you guys so much for everything. I dont think we can ever repay you all.