So sad. This once fine hotel has disappointed at e...

So sad. This once fine hotel has disappointed at every turn this year. Poor room choice at first, a wet spot on the carpet (ew!), no bottled water in the room, shoes shined - but those delivered weren't mine, missing items from the mini-bar, and the restaurant and bar were closed for renovations and we were all still charged a 'resort' fee. What? We had a group of 15 rooms. We would have booked elsewhere had we known. Oh, I forgot, elevators weren't working correctly AGAIN this year. I think this might be the last time at the Hamilton, which is no longer an IHG hotel, so no points either.