They are fraud!!! I canceled a reservation w/ this...

They are fraud!!! I canceled a reservation w/ this company. They never sent ANYTHING stating that the reservation was non refundable!!! I only received a conformation of reservation. I canceled the reservation w/ in minutes of making the reservation. Called the hotel itself and said I needed to cancel due to a connecting international flight that was not going to make it. I was told I may have to pay one days rate no further. I was charged the entire reservation. The hotel will not return calls and if you call the 800 number they tell you to call the hotel. If you call the hotel, they tell you to call the 800 # !!!They are fraudulent and will steal your money!!! DO NOT TRUST THEM!!!