Very unhappy with customer service! I bought a sma...

Very unhappy with customer service! I bought a small appliance from them that never worked right and finally broke. When I called they proudly told me it was beyond the return policy and they would NOT do ANYTHING to help me. Not even a small credit on a replacement purchase!!!!

Really bad Macy's !!!!

Also their system purges your orders soon after the return time frame so I was invisible to them!!!!!
VERY DISAPPOINTED and will not give them my business and will tell other people of what happened.