As always, the team is unfailingly pleasant and th...

As always, the team is unfailingly pleasant and thorough. I always trust them to do exactly what is needed, without upselling me on services I don t need; so when they recommend something, I usually go with it. This review would have a 5th star, except that (contrary to the usual service I get there), when I dropped my car off at 9:30 am, and we agreed that I d pick it up at 1 pm, at around 1 pm I got a call recommending additional service (which was needed), and the car wasn t ready until 2:30 pm. That s a long day for inspection, oil change and tire rotation. I had special difficulty, because the person I had asked to drive me there had to reschedule and rearrange his day to be able to transport me.