wanda whiteReview ofDowntown Dermatology
Let it not be said that Downtown Dermatology isn't...
Let it not be said that Downtown Dermatology isn't doing their very best to move heaven and hell in their efforts to serve and address the health care and dermatological needs of our very diverse and growing global community right here in Columbus, Ohio. Like many others; I, too, love this place! In a nutshell, they are a team of very conscientious, beautiful, talented, caring, energetic, and qualified professional women! They know how to do their job and they do it so very well. You can tell that they enjoy working together!!!! From the moment that I first made contact in 2015, I was greeted by a very welcoming receptionist and an attentive office staff that got me in quickly and also helped me with the processing of a very challenging billing and health insurance issue that I had to address as a newly classified senior citizen. I would not have made it through the complications of the insurance claim process without their help. A very knowledgeable team for sure.
In short; I am simply blown away at how quickly Dr. Sheri Hicks- Graham was able to analyze, to diagnose, (in just 20 minutes) what 3 other prior dermatology office contacts were not able to do in helping to resolve my rather complicated skin disorder and concerns.
While I ( like so many others) am excited about the advancements made in cosmetic dermatology and the anti-aging industry; this arena was and is the least of my concerns. I am a patient that has an autoimmune disorder and presented with a host of rather serious medical concerns relative to complications from Rosacea, potential hair loss and the appearance of what may have been malignant skin tag/mole concerns that had/have to be addressed. Consequently, having to deal with a history of complex medical issues and now new and long-standing visible damage to my face and skin from Rosacea: I was indeed hurting. Mentally and emotionally exhausted. I don't know how they dealt with me BUT they did! Knowing very little about cosmetic dermatology, I was indeed skeptical when Dr. Sheri Hicks-Graham and Medical Aesthetician Kourtney Willis collectively prescribed "micro needling/RF" as a course of action for my severe hyper pigmentation related to Rosacea.
These guys were and are amazing. What a team! The two of them together worked with me through my fears ( ups and downs) to resolve my severe skin damage . Much to my surprise and blessing I got the help that I was looking for and needed. I was beginning to believe that no one or anything could or would restore my skin to any type of healthy appearance or condition! The end result is: " I CAN NOT SAY ENOUGH GOOD ABOUT THEM OR THE AWESOME OUTCOMES FROM MY TREATMENTS. MY SKIN IS ABSOLUTELY RADIANT." I enthusiastically commend Ms. Kourtney Willis for her expertise as an Aesthetician whose skills and knowledge of mico-needling/RF rendered such healing and positive results. The demarcations and dark spots have and are fading and no longer noticeable. The dryness and scaly skin - gone. I can function in the world without the use of makeup if so desired. The surprised tightening of my skin and natural hydration is amazing. I have a very natural lifting of my skin as they projected and told me prior to treatment could or would be one of the added outcomes and benefits from my treatments. These guys are great! Thank you Dr. Hicks-Graham and Staff! You and the Downtown Dermatology team are Simply World Class Professionals. I am fortunate to have Dr. Hicks-Graham and Downtown Dermatology as my dermatologist! I join with so many others in affirming A 5-star reviews that Downtown Dermatology so richly deserve. !

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