Rajko Ristic

Review of Crystal Travel

Booked my flight, agreed to charge me later on my ...

Booked my flight, agreed to charge me later on my card cis they had problem charging me, spoke with 5 different people, been on hold for one hour in total, transfered couple times and at the end guy told me don't worry your flight is booked we gonna charge your card later if something is wrong i gonna call you. His name is Simon. And then at 11pm i received an email from the same guy telling me that my reservation is cancelled cos they couldn't charge me. Simon never called. I tried to call them 100 times but no answer. I found out it's closed from 11om till 8am and my flight was scheduled for 10.18am. So people if you are not masochists don't go with this agency, it's a torture, trust me.