Wendie LaBarge

Review of Navias

Navia has been the administrator for my Health FSA...

Navia has been the administrator for my Health FSA, Daycare FSA and HSA plans for years (both at my prior company and as my current one) and I have never had any problems. There are federal laws and guidelines that must be followed in terms of what they can do, what they must have in order to process a claim, etc and they have always been very helpful in explaining what documentation is needed and why. Especially when the laws changed reducing what my FSA would cover and increasing the documentation I had to submit to be reimbursed for what could be covered - I called a lot then! I think a lot of people don't take the time to fully understand the risks and regulations regarding an FSA and what their rights and responsibilities are.
Navia is a fantastic company to work for, I feel valued and appreciated here. I have seen all the managers and owners bend over backwards to help and accommodate valuable employees and they work hard to make sure the right people are filling the right positions.