Chad Stradling

Review of Cueter Chrysler Jeep Dodge

Was new to the area and looking to buy a new Ram 1...

Was new to the area and looking to buy a new Ram 1500. Originally picked this dealer to test drive one and the sales representative (Zach M.) seemed upfront and honest. They didn't have a truck with the exact features I wanted but said they would look and see what they could find. Meanwhile, I test drove a vehicle and tried to negotiate with another dealer which didn't work out and I was not impressed. Went back to Zach and he found a vehicle, initiated a dealer trade and helped negotiate the price between myself and the dealer. Compared to other dealers on a similar build, their "advertised" Employee Price was more of a discount as well. First dealer was 10.7% compared to Cueter's 12.9%.

Long story short, I was not eligible for discounts from the parent company Fiat Chrysler Automobiles (FCA) because of my line of work (pretty suprised and should be changed... ). Although this wasn't the dealers fault, I still wanted part of that discount as we agreed upon a price that was in my range. I went to pick up the vehicle and finalize the deal and met with the sales manager (Justin S.) for the first time. After some talking he was willing to basically split the difference of the discount we were expecting from FCA which is what I was hoping for. DISCLAIMER: I did not go in here demanding an employee or friend discount, the dealership as well as myself both learned I was ineligible together so they knew I wasn't trying to scam a discount.

Ended up with about a 13% discount off MSRP only having $1500 in rebates. I applaud the Dealership on their ability to reach a deal, Zach for his hard work and honesty along the way, and the sales manager for being professional and willing to negotiate. Zach was probably the single best vehicle sales representative I have experienced dealing with

There was a seal for the sunroof drain on the truck that wasn't installed correct from the factory and the service department is fitting me in today although they are full they said. I was also missing the bed extender that comes with the truck because of the Bed Utility Group and RamBox storage but they wrote up a "We owe you" and I have no doubt I'll get it shortly.

Overall it was one of my better car buying experiences and so long as the maintenance department has a high standard too, I plan to not only buy any future FCA cars here but to recommend friends do the same.