I don't understand how it has 4 stars, the soundpr...

I don't understand how it has 4 stars, the soundproofing of the rooms is practically non-existent, the internet access via the wi-fi is ridiculous, my smartphone has a bigger screen than the TV in the room.
The most funny thing was that after checking in, I go up to the room and check that there is a suitcase inside, I call the reception and the receptionist comes ... take the suitcase and tell me that there was an exchange of bedrooms ?!
There are better alternatives nearby and some even at a much better price.