Manpreet singh

Review of Acura of Fremont

The customer service is horrible here, we bought t...

The customer service is horrible here, we bought the car on Thursday 01/31/19 paid 10k upfront, and they said they will deliver the car on Friday
(next day) we waited until Friday night no one showed up or called us, then we went to the dealer on Saturday and we talked to cyrus and the manager and said they will deliver the car on Wednesday,and gave us a car to use until then, so we waited until Wednesday, no one showed up, they made an excuse that they will deliver the car on Thursday or Friday because of the traffic, and then told us that there's something wrong with the Break light, they have to order the part and told us to wait until Friday, so it's Friday now and I called the manager, didn't answer my call or responded to my email or messages, they're saying that my car isn't ready yet, they suck at communicating. Negative stars for this dealer