C
Chris Jones Review of Goodman Communications
This company is a total scam. They lie straight to...
This company is a total scam. They lie straight to your face and never fix anything. Goodman solutions were assigned to fix my LG fridge under warranty. Initial contact was 4 weeks ago. Tech came out next day, ordered parts, said he would return in 1-3 days MAXIMUM. After 7 days I called and talked to the worst customer service rep in history. She told me the parts would take 14 business days. I texted them every day without any reply. I called them after 14 business days and they said the parts came in and they d be at my house next day. They never show. I call again. Parts arrived broken they need another 14 days for shipping. Call LG and LG shows they never even ordered parts for me!!! Complete and total scam. This company is trash

Comments: