Pro:

Pro:
- Great location in the Back Bay area (5 minutes walk from Copley Square).
- Metro (Prudential stop) in front of the hotel entrance. 10 minutes walk from Back Bay train station.
- Very large room, with the presence of a round table and two chairs.
- Presence of a Bluetooth alarm clock radio connected to your device.
- Presence of a coffee machine with pods (not used).
- Two bottles of water available every day.
- Presence of a shopping center across the street with shops and restaurants (including eataly).

Versus:
- Presence of carpet.
- Bathroom a little small compared to the rest of the room with a bathtub.
- Absence of breakfast. On this last aspect I was rather perplexed. I state that I was convinced that I had booked breakfast as always. On the first day I ask the reception where breakfast is served and they answer me on the rooftop. It seemed rather strange to me, having just seen the rooftop (it didn't seem the right place for a self-service breakfast). The next day I go up, I discover that breakfast is not included in the reservation and I realize that the same is not the classic breakfast buffet, but is served at the tables (among other things also by the pool attendant) choosing from some menu (the cost if I remember correctly was over $ 20). Alternatively there was a breakfast in the room (very sparse) to be chosen always from some menus. It leaves me somewhat puzzled that a 4-star hotel does not have a buffet breakfast room (I found it even in many hostels and university residences). From what I understand they have a room (bistro) on the ground floor which has been the subject of work for a long time.
- Charge management. At the time of check-in (08.18.2019) the entire amount of the reservation ($ 1.017) is blocked, plus $ 400 as a deposit. At the time of check-out (4.9.2019) I will be debited with the actual amount of the reservation, but the amount of the pre-authorization charged to me upon my arrival is blocked on my card. This amount was released only on 11.9.2019, after sending two emails to the hotel where I asked to cancel the debit of the pre-authorization (which had led me to the credit card ceiling).
- Lastly, I point out that the fire alarm (false alarm) was sounded at 4.9 in the morning on 4.9.19, forcing us all to go down quickly (thank goodness I was already dressed)