GMurry Benbow

Review of Toyota of victoria

I took;my new 2019 Toyota Tundra with 150 miles on...

I took;my new 2019 Toyota Tundra with 150 miles on it to service department because cruise control stopped working and a solid check engine stayed on
Took truck Wed. Jan2 to service dept with a 1:30pm appointment did get my truck back till Friday at noon
Was told late Wed afternoon Techs unable to determine what caused check engine light to stay on solid
I learned on Thursday that Techs learned there was a burned out Oxygen sensor Sensor was ordered and delivery wouldnt be until Fri
My question is why a parts house salesperson hooking up a code reader would tell which sensor needed replacing and Toyota techs couldn't for 2 days