J

Julia Gardner

4 years ago

Last week, after waiting almost a year, I finally ...

Last week, after waiting almost a year, I finally landed the car I had hoped for. It s a pre-owned Lexus. I had very specific wants even though I wanted a pre-owned car. Lexus on the Park was mostly ok to deal with but the real shining star for me was Catherine Park. She was outstanding to deal with and I would rate her a 5 . Even though she sells new cars, she took over my account from a rep who left the company in March and didn t tell me and she treated me like a special client. I declined many cars and I think I would have ended up in the bottom of the list for most salespeople. Catherine remembered me, was patient, polite and called me whenever a car she thought I would like arrived and was never pushy if I turned it down. She was always professional and cared that I would be happy and she was as happy as I was when we finally found me my car! She even answered my questions after the sale

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