Pamela Dye

Review of Direct Auto Insurance

I'm only rating one star because I have to in orde...

I'm only rating one star because I have to in order to post this. One of their insured drove into the side of my house in November. It's January and now they're telling us the policy is fraudulent so they won't cover damages - big surprise. Rocio Garcia and Mike Trollo are indeed worthless. Now we have to file a lawsuit and even the Illinois Dept of Insurance admitted they have more complaints against this company and these two specifc reps more than any other company. Rocio & Mike - I really hope you're reading this. Side note: what company completely shuts down between 12-1pm and doesn't take any calls??