mick vs the world

Review of Gwinnett Place Ford

Service is unbelievably great, paul lyons is my se...

Service is unbelievably great, paul lyons is my service advisor. He is very personable and on his game in this industry. Unfortunately due to credit i bought a 2014 ford fusion from carvana. Brought my car in for a brake issue which turned out to be the pump. A snow ball effect happened and the camshaft messed up due to the pump. Paul kept in contact every day. Got it back a week later. Then as i said snowball effect, the turbo and other things went wrong. Paul got me right back in there to get to the bottom. Rest of the story short he and his guys stayed on top of it and worked with ford on warranty and etc. Kept me up to date day by day. Cleve the service manager has an awesome crew , hope sales is just as good and hope the price is right in the near future, they've made a service customer for as long as I'm living in georgia!!! And its going to be a very Very long time. The customer service is the definition of southern hospitality!