4 years ago

I placed an order for 3 pack of 4 but 3 packs of 2...

I placed an order for 3 pack of 4 but 3 packs of 2 were sent that took time to arrive, I emailed them no response; then phoned through the customer service apologised and said will respond to the email BUT COULD NOT SEND THE RIGHT ONE, in addition no response till now; totally ridiculous.

Your reply is outrageous you sent the paperwork for me to send the oral b heads back after I complained through PayPal, and what the hell do you mean that I work for a competitor and perhaps trying to take advantage ; totally despicable. I work in one of the offices in the same building and the pharmacy kindly allow me sometimes to accept my mails. Please do not make judgments based on assumptions. By the way you are the one who advertised online that oral b heads for kids of 4 in a pack and said that it was discounted then sent the 2 heads pack instead; luckily I made the payment through PAYPAL otherwise with your reply probably would have taken forever for this to be sorted. UNBELIEVABLE !!!!

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