Gary Davies

Review of Monkey Puzzle Beefeater

I'll start with the good points, good food at good...

I'll start with the good points, good food at good prices. Drinks reasonable as well. We booked for 3pm a party of 8. Bar service good then sat at table. Serving staff attentive. Now where it goes downhill is it started to get busy, and the problem is staff numbers remain the same. It then become very hard to attract any staff for additional drinks. Deserts nearly 30min after plates cleared (and that took some time after meals finished). Then trying to finally pay, well I had to chase staff (yep out of my seat following them) to part with my money. I'm wondering if they would have noticed if we had just walked out. Spoke to manager who said they would like more staff but the company says no. So it looks more like profit over service here.