My worker is giving me a run around for no reason....

My worker is giving me a run around for no reason. I am clearly qualify for it but, he choose to give me a hard time. Most of the workers over there are very mean and disrespectful. My worker told me I'm mad because I don't get what I want. I wish there was a place I can do a follow up. The help is there for people who needs it. They act like the help is coming from them.