Stephanie Eccleston

Review of Mecure South Staffordshire Hat...

I've been here a few times. Used to be really good...

I've been here a few times. Used to be really good however this weekend was atrocious. Presumably the duty manager was on reception and ignored myself and my sister (who was the guest not me).she'd travelled 7 hrs and was tired and need to get booked in. We definitely were an inconvenience to this members of staff. Trouble with door fobs 3 times to get it to work. Dirty restaurant and the whole entrance is dirty . I suggest hospitality training for this manager. Sorry.