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I ordered two pairs of boots from this company on ...

I ordered two pairs of boots from this company on Amazon. Amazon's site said Prime and Free Returns. When I went to return them (brand new, never worn, just tried on)I saw they came from Outdoor Equipped and emailed them to make sure I did the return correctly. They informed me that I would be charged the shipping cost- no mention of any other fees. I sent them both back and once they issued the refund, it was $110 under what I had paid. They then informed me that they charge a 20% restocking fee, plus shipping costs. Over $50 for each pair of boots! Never ordering from this company again. Beware if you purchase online. This is a bad policy for footwear since you don't really know how it will fit until you can try it on. I see that there are a ton of bad reviews on here stating the same issue. Rather than responding with 'sorry you feel the need to write a negative review, our policy is stated on our website, etc, etc' maybe you should think about changing your ridiculous policy which is angering your potential customers. I didn't even know the order was going through you- Amazon did it automatically. So I had no way of knowing about your rip off policy. But rest assured, just like 50 or so other people on this page- you will never get my business again.

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