R

Richard Spry

4 years ago

This place accepted a booking of 12 rooms and a de...

This place accepted a booking of 12 rooms and a deposit of $1000 for my son s upcoming wedding then when my future daughter in law called they told her they had released and given their rooms away as she had not called them by some fictitious date?!? Seriously... these rooms were booked in April and deposit given in good faith.. we have spoken to them at least 5 times since...no phone call email OR RETURN of DEPOSIT until we contacted them. No rooms available now for entire wedding party.. would NEVER recommend this place

Further to owner's comments below... a phone call or even an email would have been nice!!! you had no problem contacting us when asking for the two deposits! then not even to refund us until we contacted you a week later.... totally unacceptable business practice no matter how you want to slice it. Don't book anything important at this venue!!!!!

Comments:

No comments