Terrible company. We purchased our home brand new...

Terrible company. We purchased our home brand new from the builder 5 years ago with a "lifetime" warranty on the triple pane windows. When we had a window that lost the gas seal, we sent all the info to Associated and they claimed we were not the original owners so the warranty was void. They said the builder was the original owner (aren't they the original owner of all homes?) so they would not warranty the window. I am having the window repaired at my expense but wiill be suing them in small claims court for the cost. I'll keep you posted. WHAT A SCAM COMPANY!