racist hotel staff, we had booked hotel in gaps fo...

racist hotel staff, we had booked hotel in gaps for our trip thats why we requested them to keep our heavy luggage so many times, the white fat guy & girl were big time racist, said they dint have luggage policy, we had to spend 250 euro in taxi to put luggage at our friends place & gine through hell in that city. the african guy was very polite the last day & he kept our luggage for last trip, we were shocked when came to know that we purposely been harassed. will never go to any IBIS nor will recommend