First, my car buying experience was great. Rich Ro...

First, my car buying experience was great. Rich Roberts at the Chevy dealership is a great guy first, then a salesman. I bought a used car that needed a spot on the bumper painted and they included that in my deal. The finance department was pleasant and up front. Then, a check engine light came on, and I felt a sickening feeling because I thought of the term AS IS. I called Rich because I had not heard about the bumper repair, and I mentioned the light. He said let me talk to my manager and we will get back with you. The next day, the service department called me to set up a time to bring the car in. I was pleasantly surprised when they gave me a loaner car and told me that the work was "we owe". In other words, I did not have to pay for the check engine problem, whatever it may be. Thankfully, it was an O2 sensor, that they replaced. The paint job on the bumper is superb , and my car was washed and clean when I picked it up. Thank you Edwards, and thank you Rich!