Niket Jain

Review of Starwood Hotels & Resorts Worl...

Paid $320 for a night mega king on the 15th floor....

Paid $320 for a night mega king on the 15th floor. The view was nice, but the room was not mega at all. My fault for not asking the size and instead being sold on it for the name mega king . Had dirty bath robes in the room (picture attached) and a damaged lamp shade. This is the freaking W for god sakes. I asked the gentleman at the front desk to change me to a lower floor but give me a bigger room. I KNOW they have them available as I saw it online and they are cheaper than what I paid for the mega king on the 15th floor, but he looked at his manager and said no we have nothing. I d recommend people to stay at Hotel Zaza because all you re paying for is the name at the W.