Alee Napoles

Review of McCombs Ford West

Had a 2018 Ford Escape love the vehicle but drivin...

Had a 2018 Ford Escape love the vehicle but driving position is a pain. Thought McCombs Ford West would be able to assist me in trading in the vehicle but the salesman was either lazy or just didn t want to work with me. The salesman really rushed the conversation acted like I didn t know what I was taking about but I work with numbers I work in finance I know the drill but he had an aggressive tone that I wasn t even interested if he was to be my salesman. Not even checking my credit or asked me if I had money to put down which I had 10k because I knew I had negative equity he just basically said I ain t wasting your time or mine. The response was basically a trigger to me where I was not going to argue I was just going to end the conversation and take my business elsewhere. Went back to Red McCombs Ford which is basically the same owner and the energy is far superior than McCombs Ford West have not traded in my vehicle but they understood my situation and gave me options that Ford west did not.