I have always felt so safe being so close to such ...

I have always felt so safe being so close to such a good Heart hospital BUT the experience that my Uncle & family members in the CCU area are having is UNACCEPTABLE.
1st they moved him from CCU at 5am to a room without notification to ANY family. So at 9:30am we go in to visit and he is GONE. The nurse just flippantly says, he was moved, like it was no big deal.
2nd they had him down to be discharged AGAIN WITHOUT ANY notification to ANY family!!!! His doctor or nurse didn't notify anyone, my sick uncle did. This nurse, picked up the chart and said, oh yea, I guess you are leaving. He had not been checked on since being left in the room around 5am.
His wife and sister wanted to stay in the CCU waiting area last night but they removed all of the recliners and so they only have straight office chairs and will NOT supply blankets for family members anymore.
THIS HAS ONLY CHANGED IN THE LAST 2 WEEKS. HOW DARE YOU MAKE THE WORRIED & SCARED FAMILY MEMBERS OF THESE PATIENTS IN ICU/CCU FEEL SO UNWELCOME!
We met an elderly lady who was from out of town who couldn't drive who was at the hospital with her husband and stuck in such an unwelcoming environment.
SHAME on YOU!