I bought my car here and was sold the lifetime oil...

I bought my car here and was sold the lifetime oil change policy. The service center offers very bad service - need to wait a month for an appointment and after that if you are 15 min late they refuse service citong lack of space and technician. The place should not sell such a service to its customers if they are unwilling to make any accommodations or even try to help out people. I liked Alan Webb when I bought my car, but after my recent experience with the service center and sales, I would not recommend this place to anyone.