Tyler White Review of Wade Raulerson Pontiac, Buick,...
Do not buy your vehicle here they are dishonest an...
Do not buy your vehicle here they are dishonest and will rip you off as much as possible. You will regret it! the whole process was frustrating considering the sales person was trying to work with us and when an issue with the loan came up and we would have to pay out of pocket we asked if we could be met in the middle which was $250 the manager just says no and walks away but they purposefully kept paperwork to call us back for one more offer which was what we asked in the first place. The biggest problem was we declined an optional service which had a key replacement involved. Well we get home come to find out one of the two keys they gave us was not functional at all. not broken or damaged but not even the correct chip in the key. They acted like it was a selling point receiving 2 keys with vehicle. We notified the dealer and they said they would do a "favor" and would cover the reprogramming but when they key company notified them it was not a valid key and would cost $180 for a new key and I was told they "weren't that nice" by the salesperson over the phone and that was it. They don't care at all about your business and just want to take advantage of you and move on. Worst customer service I've received in a very long time.
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