naomy velasco

Review of Lexus of Bellevue

Needed 50k service and was not planning on going t...

Needed 50k service and was not planning on going to my usual service center anytime soon (3 hours away) so I decided to go to Lexus Bellevue for the first time. Service was fine and they recommended that I get my brake pads replaced, when I was handed the keys and drove away the brakes would go down to the floor. I later found out it was due to not pumping the brakes. They stated that they test drove my car on the service charges so I'm not sure how they missed that. It was unsafe and I will not return.